The monkey house needed a genuine spare part rather than a copy which do not seem to last as long* – buying the same item twice is a waste and no saving is really made.
So i went shopping online for one from a evil conglomerate, and the same part from a small supplier but slightly more expensive.
I was prepared to spend the extra, but the smaller supplier did not have it in stock and did not reply to my email and i was in no hurry to buy this widget , so i bought from elsewhere a week later.
Shipping was eventually free as well after a number of clicks and traps to avoid falling into.
So next time you hear somebody rant and rave about supporting smaller enterprises remember it is hard to buy something not in stock and if you do not want to respond to the zoo fine then what would you have done.
What more could i do ?
*not printer ink where the opposite is true (my blog)