Capita (my blog)do various things for both government and business, there still shit at information technology take take this.
Received-SPF: Softfail (domain owner discourages use of this host) identity=mailfrom; client-ip=91.199.12*.*; helo=capita.co.uk;
That ip range is also capita, sent by capita but somehow not captita.
If you can comprehend the yes yes but no by these geniuses then you have learnt something.